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MY BOOK LIVE DUO
USER MANUAL
REPLACING A DRIVE – 125
Replacing a Drive
The My Book Live Duo device is a limited user-serviceable product that allows for replacing
the hard drives in the enclosure.
If the LEDs on the unit are flashing or you have received an alert, the network drive may be
faulty. To determine which drive is faulty, do the following:
1. On the dashboard’s navigation panel, click Settings, then click the Storage tab. Review
Drive A and Drive B to determine which drive is faulty.
2. If one of the drives has Failed or Storage Failed?, and note the letter of the drive (for
example, Drive A).
In the event a fault occurs and you would like to service the device yourself, visit
WD Technical Support at http://support.wdc.com and search the Knowledge Base Answer
ID 8644 for detailed instructions on obtaining a replacement drive. When contacting
Technical Support, have the following items ready: The My Book Live Duo device serial
number, date of purchase, and the serial number of the internal hard drive(s) requiring
replacement. Once you have received the replacement drive(s), follow the steps below to
replace the faulty drive.
1. Before getting started, power off the unit and disconnect all of its cables.
2. Place the unit on a clean and stable surface.
3. Using your thumb, firmly push down on the top front panel of the unit to release the latch
and open the cover.
Important: Only WD large capacity hard drive assemblies can be inserted into the
My Book Live Duo drive enclosure. Visit http://support.wdc.com and
search the Knowledge Base Answer 8644 for detailed instructions on
obtaining a replacement drive for this product. Use only WD hard drive
assemblies or your warranty will be voided.
Important: To avoid electrostatic discharge (ESD) problems, ground yourself by
touching metal before handling the device.
14
1
2
3
- Personal Cloud Storage 1
- User Manual 1
- Service and Support 2
- Registering Your WD Product 2
- Table of Contents 3
- TABLE OF CONTENTS – iv 4
- TABLE OF CONTENTS – v 5
- TABLE OF CONTENTS – vi 6
- Important User Information 7
- Product Overview 9
- • What is a personal cloud? 10
- Package Contents 11
- PRODUCT OVERVIEW – 6 12
- System Requirements 13
- Preinstallation Instructions 13
- Handling Precautions 14
- Specifications 14
- Product View 15
- Checking the Front Panel LED 18
- 1. Select Getting Started 19
- 2. Select the Refresh button 21
- Finish to close the 22
- (Windows & Mac OS) 23
- What Can I Do Now? 27
- WD SmartWare Home Screen 30
- How the Backup Function Works 31
- Backing Up Files 31
- Retrieving Backups 36
- Creating Software Settings 40
- Using Windows 8 File History 42
- Windows Backup 43
- Using Apple Time Machine 44
- Retrieving Backed-Up Items 47
- Managing Your Drive With 49
- WD Quick View 49
- Download 50
- Checking Drive Status 51
- Opening Shares 52
- Viewing Drive Properties 54
- Monitoring Storage 55
- Safely Shutting Down 55
- Monitoring Alerts 55
- WD Quick View Alerts Option 56
- Alerts on Mac OS X 57
- Mac OS X 58
- > My Network Places 60
- X in its right corner 61
- Obtaining Customer Support 62
- Obtaining Other Support 63
- Configuring Basic Settings 65
- Date & Time 66
- Energy Saver 69
- Backup Settings (For Mac OS) 69
- Network Settings 70
- Workgroup 71
- Utilities Settings 72
- Factory Restore 73
- Reboot/Shutdown 74
- Remote Access Settings 76
- Storage Settings 77
- Changing the Storage Type 78
- External Storage 80
- USB Storage 80
- Ejecting via Quick View: 82
- Managing Users 83
- Creating a User 84
- MANAGING USERS – 79 85
- Changing a User’s Password 86
- Editing User Settings 86
- Deleting a User 86
- Managing Shares 87
- Creating a New Share 88
- Creating a New User 89
- Making a Share Public 90
- Deleting a Share 90
- Opening a Share 90
- IF you want to open a 91
- THEN for . . 91
- Managing Safepoints 92
- 3. Click the Create section 93
- MANAGING SAFEPOINTS – 88 94
- MANAGING SAFEPOINTS – 89 95
- Updating Safepoints 96
- Recovering from a Safepoint 97
- MANAGING SAFEPOINTS – 92 98
- MY BOOK LIVE DUO 100
- USER MANUAL 100
- About WD 2go Mobile App 101
- About WD Photos Mobile App 101
- Enabling Remote Access 102
- Setting Up Mobile Access 104
- 6. Click Done 110
- Accessing Your Personal Cloud 113
- Sharing Your Files Remotely 117
- Media Server Overview 118
- Media Server Settings 118
- Media Types Supported 120
- Media Storage 120
- - BluRay Players 121
- - Network Connected TVs 121
- - Digital Picture Frames 121
- - Network Music Player 121
- 2. Click Customize: 122
- Media Player 12 Library: 124
- WD Media Players 126
- Xbox 360 126
- PlayStation 3 126
- Other Media Players 126
- DLNA Devices 127
- Storing Content 128
- Streaming Media in iTunes 128
- Connecting a USB Hard Drive 129
- Replacing a Drive 131
- Storage tab 132
- REPLACING A DRIVE – 127 133
- Troubleshooting 134
- TROUBLESHOOTING – 129 135
- TROUBLESHOOTING – 130 136
- TROUBLESHOOTING – 131 137
- Regulatory Compliance 138
- Obtaining Service 139
- Limited Warranty 139
- Warranty 140
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